Standard Ground Shipping (3-5 business days)
If you opt for In-store Pickup, we will contact you to let you know when your order has been processed.
If your order arrives and you are not 100% satisfied, please contact us as soon as possible so that we can work with you to make it right. We accept returns within 30 days. You must contact us for a return authorization number prior to returning any item. Once the item arrives back to us, a refund will be made directly to your credit card. Please note, no refunds can be given for shipping & handling charges. No returns on sale items, books, or patterns. All returns must be in original condition and packaging and they must not have odors (like mothballs or cigarette smoke) or pet hair on them.
Classes If you need to cancel your class registration, we are happy to accommodate changes made at least 3 business days before the start of your class. You can choose a different class or receive a store credit towards a future class registration. Please call us at (361) 771-3978 if you need to make any changes. Please note that cancellations or changes made less than 3 business days of the class date are not eligible for a credit or refund. If we must cancel or reschedule a class for any reason, you may choose to receive a refund or store credit.
When ordering or registering on our site, as appropriate, you may be asked to enter your email address, mailing address, phone number or other details to help you with your experience.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
All transactions are processed through a gateway provider and are not stored or processed on our servers.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.